HCM330 — Hospitality Personnel Management
3.0 Credit(s) Lecture 3 Lab 0 Hospitality Personnel Management introduces concepts relevant to managing and communicating in the hospitality organization by presenting a perusal of the managerial process. Topics include personnel planning, organizing, staffing, directing, motivating, and problem-solving skills necessary for effective management. Additional topics cover the development of management as a discipline, theories and styles of management as well as contemporary functions of the managerial role.