HMGT1300 — The Guest Experience
HMGT 1300 - The Guest Experience HMGT 1300 - The Guest Experience In this course students will learn the many aspects of exceptional customer service including; the benefits and barriers of great customer service, how to project a customer friendly image, how to measure customer satisfaction levels, and techniques for dealing with demanding customers. Students will develop a personal action plan to improve customer service skills. (NT) Division: BTD