BUSN1350 — Sales and Service
3 Credit Hour(s) This course is an introduction to the fundamentals of customer service and selling. The topics studied in this course may include: developing and conveying a positive attitude identifying buying motives and customer needs developing and delivering a sales presentation customer approaches sales strategies cultivating repeat business through service This course is not designed for transfer to four-year universities. Students should check course recommendations with the college or university to which they intend to transfer for a baccalaureate degree. The receiving institution always makes the final decision about transferability of credits.