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TQME10 — Total Quality Management

3 credits · 3 hours

<strong>THIS IS A NONCREDIT COURSE</strong> This course is designed to provide students with the essentials of Total Quality Management, including the history, theory, and the applications. Examples from well-known companies and their experiences with TQM are included. Also included will be an examination of the traditional roles of management versus the management practices of TQM, i.e., paradigm shift.

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