BIS1400 — Customer Service
BIS 1400 - Customer Service BIS 1400 - Customer Service 3 Cr. Hr(s). Introduction to concepts of customer service. Topics to include: face-to-face and phone-based communication with customers, professionalism and workplace behavior, decision making, problem solving, conflict resolution and negotiation skills, use of emerging technologies, role-play scenarios, case studies and preparation for career advancement.
Part of
- Business Information Systems, AAS
- Business Management/Entrepreneurship, AAS
- Agricultural Technology, CRT
- Business Foundations Specialist, CRT
- Business Information Systems/Information Processing, CRT
- Business Information Systems/Medical Office Specialist, CRT
- Community and Public Services Specialist, CRT
- Community Service Support, CRT
- Computer Support Technician, CRT
- Culinary Management, CRT
- Recovery Service Support, CRT
- Retail Manager, CRT
- Supply Chain Manager, CRT
- Call Center/Customer Service, STC
- Customer Service Specialist, STC
- Public Service Support, STC
- Public Services Assistant, STC
- Re-Entry Preparation, STC
- Solar Energy Systems & Installation, STC
- Workforce Readiness, STC