CIS225 — Computer End-User Support I
CIS 225 - Computer End-User Support I CIS 225 - Computer End-User Support I 4 Credit(s) Topics to be discussed include the End-User support function in an organization, techniques for developing and delivering training modules, and techniques for providing ongoing technical support to End-Users. Emphasis is on solving problems with users (debugging, troubleshooting, and interaction with users) with actual and/or simulated functions of a computer support department. Course Learning
Prerequisites: WR115, WR115Q, CIS145, CIS179, WR121Z