XLI9112 — Cult Competency for Hlth Prof
XLI 9112-- Cultural Competency for Healthcare Professionals 8 Contact Hours (Offered as needed) What's Your CQ? In no other profession is an understanding of cultural norms so required as in healthcare. With over 90% of malpractice suits stemming from miscommunication, CQ training has become required for health care professionals in many states. Participants will learn to see cues in cross cultural situations and discover how to disable the "cultural cruise control" that makes us unaware of how our own culture affects your perceptions. Participants will develop a repertoire of behavioral skills appropriate to different intercultural situations and they will be able to choose the right ones for a given interaction. CQ will help participants to be more effective in making decisions, communicating and negotiating across cultures, leading and motivating others who are culturally different and managing an international career or diverse patient populations.