LEAD 1003 — Work Readiness
This course is designed to prepare for job readiness by reviewing the skills necessary for employment, including time management, communication, teamwork, and professionalism. The student will engage in a variety of skill -building activities, create a resume, participate in a simulated interview process, and review basic math and English skills necessary for their chosen program of study. Business Office Technology (CIP 52.0101) Description The purpose of this program is to prepare individuals to perform tasks related to the management of marketable skills and career advancement in various areas of business, industry, and health offices. Students will receive training in office technology, software and hardware skills, customer service, and strong work-place skills required for success in the workplace. Program Learning Objectives 1. Demonstrate competence in a core set of skills including customer service, keyboarding and formatting, computer literacy, English, mathematics, and general office skills. 2. Compose and produce appropriate business documents and written communications. 3. Demonstrate a working knowledge of word processing, spreadsheet computer applications, and other business machinery. 4. Demonstrate working knowledge of business and medical terminology as well as various office procedures including insurance billing and coding. 5. Demonstrate knowledge of and apply specific accounting principles as appropriate. 6. Demonstrate a general understanding of a busin