INTE 1100 — Installation and Troubleshooting, Part I
A hands-on advanced study involving PC hardware and software that prepares students for an industry-based certification such as the A+ examination. Many IT professionals begin their careers in IT support-related positions. The main purpose of the TestOut PC Pro certification is to verify the necessary skills to work as an IT support professional. In an IT support job, you’ll be asked to install, repair, configure, secure, and manage computer hardware, operating systems, and software in-home or corporate environments. These are the most basic and foundational skills required of all IT professionals. Additionally, communication, listening, and analysis skills are essential for interacting with customers.