PNAV1000 — Intro to Comm, Team Based Care
This course will provide a comprehensive understanding of the fundamental principles and introduce the study of effective communication, team-based care, and cultural competencies and how each impacts the delivery of quality healthcare amongst all provider roles and professional settings. Emphasis will be placed on applying communication theories and principles toward becoming a more competent interpersonal communicator. Participants will explore the essential skills and knowledge necessary to foster effective communication, collaborate in interdisciplinary teams, and navigate diverse cultural contexts in order to enhance patient care and promote positive outcomes. Students will develop effective verbal and non-verbal communication skills, understand the importance of active listening and empathetic communication, and learn to communicate clearly and concisely in various healthcare scenarios. Students will demonstrate therapeutic communication techniques. An introduction to Motivational Interviewing and behavior modification and importance of patient centered communication will be explored. The course will include an introduction to team-based care and explore the concept of interdisciplinary teamwork in healthcare to gain an understanding of the roles and responsibilities of different healthcare professionals. Students will learn to develop strategies for effective collaboration and communication within healthcare teams. This course will also introduce students to cultural competencies to increase awareness and sensitivity to cultural diversity in healthcare and explore the impact of cultural factors on healthcare delivery and patient outcomes. Students will be educated to develop skills to navigate cultural differences and promote culturally competent care. Students will be encouraged to self-reflect on their personal communication styles, cultural biases, and teamwork dynamics. Creating and maintaining a culturally competent workforce will be addressed. Understanding others' worldview will be practiced.