Broadband Service Technician
The Broadband Service Technician assists with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that broadband providers sell and lease. The technician will have direct, face-to-face contact with our customers and is expected to be proactive with the sale of services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, Wi-Fi, and/or high-speed networks. Exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communication solutions. Understands how to use and demonstrate products and seeks sales opportunities while educati