HMGT1020 — Fundamentals of Guest Services in the Hospitality Industry
HMGT 1020 - Fundamentals of Guest Services in the Hospitality Industry HMGT 1020 - Fundamentals of Guest Services in the Hospitality Industry 1 sem hr cr Students will learn the importance of outstanding guest service in successful hospitality operations. We will examine topics such as the importance of knowledge of the local area to make recommendations to guests, guest service recovery, and the importance of the individual interacting with guests in creating memorable experiences. Transfer (UT) or Non-Transfer Course (UN): UN Master Course Syllabus Student Learning