ADMS1120 — Administrative Office Procedures
This course covers the skills and procedures required for the administrative office professional within the automated modern office. Topics may include time management, leading teams, handling conflict resolution, managing projects, planning and scheduling events, and arranging travel. Students will develop skills in office procedures, telephone techniques, evaluating equipment and software purchases, budgeting, managing inventory and processing mail. This course will provide the student with in-depth exposure to the roles and responsibilities of an office professional, both ethically and professionally.