Blue Cross Blue Shield Customer Relations Specialist
The Blue Cross Blue Shield Customer Relations Specialist consists of the following classes: BCBS Managing Job Stress, BCBS Time Management & Organizational Skills, Blue Cross Blue Shield Enhancing Your Professionalism, BCBS Communicating for Results, BCBS Becoming a Customer Service Star, BCBS Dealing with the Angry Customer, BCBS Advanced Business Writing, BCBS Basic Business Writing, BCBS Professional Telephone Skills.