MGMT1300 — Introduction to Quality Management
4.5 Credits Students learn the origin and philosophy of quality management and the considerations in adopting such a philosophy. Students explore how quality products and services best determine the success of an organization and examine quality management through both historical and current frameworks. Topics include the history of quality management, the pivotal individuals involved in the development of the quality management, the ramifications of adopting a quality management philosophy and impacts to an organization’s human resources.