INFO2942 — IT Support Capstone
4.5 Credits This capstone course provides students with a culminating, project-based experience that integrates technical, operational, and professional skills acquired throughout the IT Support Career Certificate program. Students will design, implement, document, and present a real-world IT support solution that reflects industry practices, service management principles, and organizational needs. Emphasis is placed on problem-solving, documentation, communication, and operational readiness within an IT support environment. 5