INFO1218 — Administrative Professional Practices
4.5 Credits Students learn the knowledge and skills essential for success in administrative support roles across a variety of professional settings. Students explore the evolving responsibilities of administrative professionals, focusing on workplace communication, organizational strategies, office technologies, and professional behavior. Topics include time and task management, meeting coordination, records management, business communication, ethical decision-making, and customer service. Students investigate the supportive role of artificial intelligence (AI) in the workplace.