CTS1131 — A+ Computer Essentials & Support
This is an intermediate level course designed for students preparing for A+ certification as a support technician. Students will learn how to install, configure, upgrade and replace computer system components; how to troubleshoot processors, memory, storage devices, adapter cards, peripherals and other system components; how to install, configure and troubleshoot operating systems, laptops, portable devices, printers, scanners, network devices, security measures and virtualization and cloud computing; and how to provide professional IT support and customer service.
Prerequisites: CGS 1560