BTE191 — Customer Service/Help Desk

BTE 191 Customer Service/ Desk BTE 191 Customer Service/ Desk 3 credits The student will acquire and enhance his/her communication, listening, problem solving, and decision making skills which will assist the student on the job to provide customer satisfaction. Course

Prerequisites: ABED040, MATH087, ABED046, ENGL093

Part of

• Business Technology, AAS
• Administrative Assistant, Certificate of Completion
• Business Technology, Certificate of Proficiency
• Project Management Support, Certificate of Proficiency

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