YPRO7021 — Customer Service Skills
YPRO 7021 - Customer Service Skills YPRO 7021 - Customer Service Skills This course will teach the best solution is all about getting to the root of the customer s need including how to ask the right questions, observe verbal and non-verbal communications, and keep a positive and energetic attitude to lay the foundation for a long-lasting relationship. These skills are equally important to support fellow employees at the dealership. Credit Hour(s): 2 130101 Fee Amount: 0