DA5. 550 — Human Relations In Dentistry
An introduction to human relations as they pertain to success in a dental setting (as well as personal lives) utilizing methods of dealing with stress, motivation, behavioral management and problem solving for personal growth. In addition, social perception, emotions and historical elements of psychology of interpersonal relationships, including self-concept, emotion, gender, culture and cultural diversity issues of everyday living will be addressed. This course will aid in developing patient/customer service skills through team participation and communication in respect to professional/personal encounters affecting work values, ethics and leadership skills. Required: Successful completion of Dental Assistant Program winter term.