BA 270 — Business Process Management
Introduces and integrates some core concepts from Operations Management (OM) and Business Information Systems (BIS) disciplines by introducing a process-oriented view of the flow of materials, information, products, and services through and across organizational functions. Helps students to: identify information-bearing events and actors, model and analyze business processes, assess and improve process efficiency, recognize probabilistic components of business processes, and understand the interactions between human behavior and process design. Hands-on, case-based assignments allow for practicing some principles and concepts.
Prerequisites: BA 101Z