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CITS110 — Helpdesk Support Specialist

3 credits · 3 hours

CITS 110 - desk Support Specialist CITS 110 - desk Support Specialist 3 Credit Hour(s) / 3 Billing Hour(s) General Education Category: Applied Communication This course will teach self-management and soft-skills to provide desk customer service and support including processes and associated technologies in a technical or non-technical environment. Semesters all, Spring Students will need to travel to an LCC campus or request an approved non-LCC testing site (additional fees may apply) to take the exam(s).

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