PPRO10 — Developing Your Emotional Inte
Emotional Intelligence is a different way of being smart and is key to high performance at all levels, in all types of careers. It’s not about your IQ, it’s how you manage yourself and your relationships. Research shows individuals with high Emotional Intelligence boost effectiveness in operational excellence, customer loyalty, financial performance and career engagement. Explore and understand the importance of Emotional Intelligence in the workplace and how to identify it in yourself and others. Learn to develop and apply the Emotional Intelligence competencies associated with self-awareness, self-management, social awareness and relationship management. This interactive and engaging series of three two-hour sessions will equip you with the mindset and understanding of the 12 components of Emotional Intelligence and provide you with the skills and resources needed to be an effective leader and successfully relate to others.