MOA112 — Basic Medical Office Administr
This course provides students with a foundation of knowledge and skills in the front office of a medical or dental office. It introduces students to the basic administrative skills in an outpatient healthcare setting. Some topics include: scheduling appointments, telephone techniques, legal and regulatory topics, managing the patient's health record, safety and emergency operations in the healthcare setting, among other healthcare related administrative skills. Students should be basic keyboard proficient and comfortable using a computer.