NET784 — Help Desk Lab
NET 784 - Desk Lab Add to Pathway NET 784 - Desk Lab 2 Credits Course Description: Students will learn to meet the demands of the user support industry through hands-on experiences. They will become familiar with the tools and technologies that are available in a support environment. They will also learn the processes associated with a desk or customer service position. Time will be spent in different real-life support environments and working through situational experiences.