BU121 — Customer Service/Professional Image

3 credits · 3 hours

Development of professional image and service attitude; business etiquette; conflict resolution; communications; adding value to customer relations.

Part of

• Business Admin Technologies - Accounting Services - ASSOC
• Business Admin Technologies - Accounting Services - CERTB
• Business Admin Technologies - Office Support - ASSOC
• Business Admin Technologies - Office Support - CERTB
• Business Management and Entrepreneurship - ASSOC
• Business Management and Entrepreneurship
• Business Management and Entrepreneurship - Supervision

Source ↗

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