CST207 — Tech Support Lab I
This course is designed for second-year students who are enrolled in the Computer Support Technology and/or the AAS Degree Program. The course will provide advanced classroom instruction as well as practical experience with service calls and help desk situations. Students will be repairing PCs and resolving networking problems during class time, working directly with instructors and students from other departments on campus. The course will also cover advanced techniques to develop and improve workplace skills.