ITEC2065 — Help Desk/User Support

This is a capstone course, designed to provide students the broad range of concepts and practices required of an entry-level technology professional. Students will be engaged in activities and projects designed to prepare and provide them with the knowledge, skills, and attitudes (KSA's) required to become technical service providers.

Prerequisites: ITEC1000

Part of

• Data Center Administration Associate of Applied Science Degree
• IT Support Associate of Applied Science Degree
• IT Support Specialist Diploma
• IT Service Desk Technician Occupational Certificate
• Network Support Diploma

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