FDAS2005 — Ford Warranty Responsibilities
This course offers students a comprehensive study of fundamental vehicle services and systems as encountered in dealership settings. Students will delve into Field Service Actions (FSAs) training and new model training, gaining a deep understanding of these critical aspects. The course emphasizes the intricacies of completing proper warranty claims, aiming to enhance communication between Ford, dealership administration, and service technicians for efficient claim submission and faster payment processing. Throughout the course, students will reinforce their understanding of topics covered during on-campus terms. By mastering these essential skills, students will achieve proficiency relevant to future coursework and employment in the automotive service industry.
Prerequisites: FMLR1301