ESL 533 — English for Customer Service Professions 0 Units
This non-credit course is designed for students at a high-intermediate level of proficiency in English. This course will provide students the English language skills and knowledge needed in preparation for work in customer service occupations. The contents of the course focus on learning communication skills as well as written skills pertaining to serving customers in the restaurant, retail, hotel and travel industries. A combination of reading, writing, listening, and speaking skills will be practiced.