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EMP 015 — New World of Work Skills: Empathy Units: 0.5

Understand the difference between Empathy and Sympathy and learn how to improve your ability to connect with others; develop good relationships with people from diverse cultures and backgrounds; work with clients and customers; make decisions based on client and customer needs; and understand the importance of client satisfaction. Lecture Hours: 9 Lab Hours: None Repeatable: No Grading: Letter Prerequisite: None Advisory: None Limitation on enrollment: None Transfer Status: None Degree Applicable: AA/AS COD GE: None CalGETC: None

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