MCOD1380 — Quality and Performance Improvement in Healthcare
MCOD 1380 - Quality and Performance Improvement in Healthcare MCOD 1380 - Quality and Performance Improvement in Healthcare 3 Credits Using real life examples and case studies students learn the components of quality improvement for problem-solving, decision-making, time management, and applying quality tools. This course also covers collecting, analyzing, interpreting, and presenting numerical data relating to healthcare services. Students will apply analytical and graphic tools used in performance and quality improvement. Major Content Areas Measuring customer satisfaction Communicating performance improvement activities and recommendations Continuous monitoring and improvement functions Performance improvement model Aggregating and analyzing data Organizing and evaluating performance improvement Identifying performance improvement opportunities Management of performance improvement programs Learning
Prerequisites: MCOD1361