ABCT2103 — Damage Analysis, Estimating, and Customer Service
ABCT 2103 - Damage Analysis, Estimating, and Customer Service ABCT 2103 - Damage Analysis, Estimating, and Customer Service 2 Credits Undertanding customer consultation to identify vehicle needs while maintaining customer service. Learn vehicle estimating and understand insurance procedures for an automotive insurance claim. Provide a positive attitude and professional appearance while negotiating vehicle repairs. Identify and record pre-existing damage and prior repairs.
Prerequisites: ABCT1111, ABCT1120, ABCT1130, ABCT1142, ABCT1150, ABCT1212, ABCT1214, ABCT1216, ABCT1230