MKT170 — Customer Service
MKT 170 - Customer Service MKT 170 - Customer Service Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies. Prerequisites: None
Part of
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- Business Management - Automotive Management Specialization,
- Business Management - Graphic Imaging Management Specialization,
- Business Management - Management Specialization,
- Business Management - Project Management Specialization,
- Marketing - Electronic Commerce Specialization,
- Marketing - Marketing Specialization,
- Marketing - Warehousing & Distribution Specialization,