Essential ASL and Deaf Culture for Customer Service Professionals
ASL/N 601 ASL/N 602 ASL/N 603 Essential ASL and Deaf Culture for Customer Service Professionals This noncredit certificate program is designed to provide current and/or future employees with essential workplace communication skills to converse effectively with Deaf clientele. Courses within the program focus on basic ASL vocabulary/grammar/syntax, industry-specific terminology, as well as essential Deaf Culture knowledge to facilitate 5-star customer service to the Deaf Community. Students have the option to explore and learn vocabulary in the following fields of employment: airlines and airport, medical insurance offices, retail and merchandise, and/or first responder entities. Certificate