HOS1040 — Front Office Procedures
HOS 1040 - Front Office Procedures HOS 1040 - Front Office Procedures 2.0 Credits Introduces front office procedures, covering the guest journey from reservation to billing. The course covers front-office management skills to handle guest complaints and safety concerns. Prev. Course Codes: RMA-110, RMA-021, RMA-121, HOS-140 LEC 30