BU222 — Customer Service
BU222 - Customer Service BU222 - Customer Service 3 Credit(s) Customer service is a buzzword in the corporate world. You will explore strategies to handle angry customers, different generations, earn customer loyalty, write win-back messages, the requirements of internal and external customers, the enhancement of customer relationships, the significance of market research, and the design and redesign of customer service strategies. Book Requirements: N Transfer: N Online: Y