OST1384 — Customer Service
OST1384 - Customer Service OST1384 - Customer Service This course is an introduction to the basics of customer service technology with emphasis on enhancing customer relation skills. Students will learn how to focus on building rapport with customers and improving their communication negotiation skills. In addition, students will learn how to respond to customer requirements and efficiently handle difficult situations. Terms Classification: Occupational
Part of
- Business Administration, A.S.
- Medical Office Administration, A.S.
- Office Administration
- Human Resources Administrator, College Credit Certificate
- Marketing Operations, College Credit Certificate
- Office Management, College Credit Certificate
- Office Specialist, College Credit Certificate
- Office Support, College Credit Certificate