HSER1001 — The Role of the Human Services Technician
HSER 1001 - The Role of the Human Services Technician HSER 1001 - The Role of the Human Services Technician Hours/Week: Lecture 3 Lab None Course Description: This course provides an overview of the roles and responsibilities of an eligibility or financial worker. People in this role process information for individuals or families applying to counties in MN for services. Models of service delivery and ethical considerations are included in this course. Communication in a multicultural environment in human services will be discussed. MnTC Goals None calculate basic financial formulas related to determining program or service eligibility. document accurate case notes for client files. evaluate the needs of clients from diverse backgrounds. identify and recommend various programs (e.g. cash, food, WIC, housing, medical assistance, etc.) that serve eligible applicants. identify the roles and responsibilities of the eligibility worker or financial worker in relation to county government positions. investigate self-care, resilience and stress management strategies as coping skills for case management. Minnesota Transfer Curriculum (MnTC): Goals and Competencies Competency Goals (MnTC Goals 1-6) None Theme Goals (MnTC Goals 7-10) None Courses and Registration