TCT3105 — Broadband Communications
This program provides training on the installation and troubleshooting of triple play services (cable, telephone, and internet) for residential cable telecommunications customers. Core topics include cables and connectors, testing equipment, installation tools, analog and digitals systems as related to industry-wide standards and practices. Emphasis will be placed on customer service and product knowledge of telephones, PCs, game consoles, DVDs, DVRs, digital video, and home theatre systems. Upon completion, students will have the knowledge base to sit for various industry-recognized credentials.