MKT3438 — Customer Service
This course is designed for instructional areas related to entry-level skills in customer service for a variety of service-related industries: 1) telephone etiquette, 2) office safety and etiquette, 3) job readiness skills, 4) keyboarding, 5) teamwork, 6) problem solving, 7) attitude and self-esteem, 8) time management, and 9) written and oral communication.