MKT3101 — Customer Call Center Rep
This course is designed for instructional areas related to the training needs of call center operators: 1) customer service strategies, 2) telephone etiquette, 3) product knowledge, and 4) communication skills.
This course is designed for instructional areas related to the training needs of call center operators: 1) customer service strategies, 2) telephone etiquette, 3) product knowledge, and 4) communication skills.