HEA3122 — Care Manager Training
This course is designed to provide individuals with the required knowledge, tools, and skills to work in care manager roles at various levels. The course focuses on care management and care coordination concepts and principles of care management practice, explores how care management fits within the broader healthcare system, and supports individuals in understanding managed care. Individuals will learn how to implement, plan, and coordinate comprehensive patient plans to ensure that patients receive appropriate overall medical care, therapy, and training services, to enable their recovery or management of complex, chronic health conditions. Individuals who complete this course may be eligible to work in various healthcare and community settings such as Health Departments, Hospitals, Federally Qualified Health Centers, Clinics, and Faith-based Organizations. This course builds on the skills and competencies developed in the NC Community Health Worker course.