CSPS 202 — Effective Oral Communication and Interviewing
This course focuses on developing interpersonal communication and interviewing techniques needed for public safety and community services roles. Students will enhance their empathy, active listening, and cultural competence, preparing for real-world challenges when interacting with diverse populations. Empasis will be placed on best practices in motivational and behavioral interviewing, effective small group and individual communication, and skills needed to build trust and understanding when working with the public.