FDHR 1202 — Interpersonal Skills for HR 3 Credit Hours
This course focuses on developing effective interpersonal skills for HR professionals to foster positive workplace relationships and apply in federal talent acquisition settings. Students will learn key interpersonal competencies as defined in the Office of Personnel Management (OPM) MOSAIC model, emotional intelligence in government service, effec - tive communication protocols for HR professionals, and practical tech - niques for conflict resolution and relationship maintenance within the federal workplace.